Return and Refund Policy
Return and Refund
At Techmann, your satisfaction is our top priority. If you are not happy with your purchase, you may return the item under the following conditions:
🔁 Return Period
In accordance with Austrian consumer protection laws, you have the right to return your order within 14 calendar days after receiving it, without providing any reason.
📦 Conditions for Returns
- Items must be unused and in their original condition.
- Packaging, labels, and included accessories must be intact and complete.
- A receipt or order number must be provided.
🚚 Return Shipping Costs
- Return shipping costs are the responsibility of the customer.
- In the case of incorrect or defective items, we will cover the return shipping.
💸 Refund Method
- After receiving and inspecting the returned item, we will issue a refund within 7 business days using the original payment method.
⚠️ Non-Returnable Items
- Opened hygiene or personal-use products (e.g., in-ear headphones, masks)
- Software or digital products with broken seals
- Customized or personalized orders
📩 How to Contact Us
For returns or more information, please contact our support team via the contact form on our website or by email.
